Technical Information

One of the most important things to consider when choosing an e-Learning partner or LMS provider should be the stability of the product and the technical information. Downtime in your systems takes away from the multitude of benefits one receives when choosing an e-Learning solution for your training requirements.

That is why at Safety Media we only partner with the very best companies in the marketplace today, so we can bring you the best possible solution for your needs and provide you with all of the information you require to ensure you get the very best from your e-Learning system.

The below information is applicable to Version 4 e-Learning solutions and e-Fit Solutions from Safety Media.


At Safety Media we want your e-Learning system to be as reliable, quick and accessible as possible which is why we host all of our clients sites with Amazon Web Services.

Your business will benefit from Amazon Web Services’ experience and expertise as a managed hosting specialist, with highly skilled engineers available 24/7 to monitor solutions and resolve issues as quickly as possible.

Minimum System Specifications

As with every computer based piece of software our systems have some minimum requirements to allow for optimum performance. These specifications are applicable for all versions of our LMS after V4 and are as follows: To use the e-Learning courses you will require:

Internet Access:

Users will need a computer or device with a web browser and an internet connection to access Safety Media e-Learning Solutions. Minimum Recommended Bandwidth: 2Mbs.


  • Processor: 600MHz
  • Minimum Hard Disk Space Required – 1GB
  • RAM: OS Dependent


The courses contain audio, system requirements for running the courses are browser dependent. Where no enabled audio device is detected and the browser defines that this is required, the user will be informed via an error message window upon launching the course.


One of the following web-browsers:

One of the following web-browsers:
Windows: » Internet Explorer (Versions as maintained and supported by the manufacturer)
» Google Chrome
OS X: » Latest versions as maintained and supported by the manufacturer
» Firefox
IOS: » Latest versions as maintained and supported by the manufacturer
» Firefox
Android: » Latest versions as maintained and supported by the manufacturer
» Firefox
Adobe Reader or Reader DC (for viewing of PDF documents downloadable from the solution where applicable)
Plug-ins » Flash player: Version as recommended by Adobe
» Microsoft will remove Flash from all of its browsers by December 2020 please see link below:
Settings » Enable JavaScript
» Allow cookies

Recommended Firewall Settings and Email Whitelisting:

Safety Media Solutions require access to the domain *
System generated email notifications are issued from the email address and this address must be whitelisted where applicable.

For Document Manager, the following URL needs to be whitelisted/added to trusted sites where applicable:

For Dashboard users (Client & Department Admin), font and dynamic mapping functionality require access to the domains:

Classroom Training Solution

Classroom trainers will need a master device as per the specifications above.

Classroom trainees will require a tablet or mobile device connected to the internet via Wi-Fi.

The Firewall must be configured to allow outgoing traffic via port 8080.

Authoring Package

To use our Authoring Package to maximum effect to create your own courses within our LMS system you will require a few minimum specifications.


  • CPU:500 megahertz (MHz) processor or higher (32- or 64-bit)
  • Memory:256 MB minimum
  • Available Disk Space: 100 MB minimum
  • Display800 X 600 screen resolution (1,024 x 768 or higher recommended)
  • Multimedia:Sound card and microphone (if recording narration)


  • Operating System: Microsoft Windows 2000 SP4 or later,XP SP2 or later (32- or 64-bit), 2003,Vista (32- or 64-bit), or Windows 7 (32- or 64-bit)
  • .NET Runtime: .NET 2.0 (gets installed if not present)
  • Microsoft Powerpoint: PowerPoint 2000, PowerPoint 2002 (PowerPoint XP), PowerPoint 2003,PowerPoint 2007, or PowerPoint 2010 (32-bit only)

Please note if your system is only just compatible with the above requirements the Authoring Package may run slowly.


NCC Group were contracted by Safety Media to conduct a security assessment of the LMS web application. The web application is to be used for the delivering e-learning courses, with user and content admin facilities.

The assessment aimed to identify any vulnerabilities which could be exploited in order to attack the system, attack other users, bypass controls, escalate privileges or extract sensitive data. During the assessment the consultants used non-invasive testing techniques to identify any weaknesses from any possible perspective.

The report from NGS noted that “Good security practices were observed” and that all potential vulnerabilities had been closed off.

In short we have made sure our system is completely hacker proof and allow system administrators of our LMS the freedom to set and manage their own preferences.

A more detailed report and information sheet can be requested from your account manager or by calling +44 (0) 1745 535000 »
Click here »

Safety Media Limited reserve the right to make changes to these specifications as necessary and in line with development in both browser technology and application development. Customers will be notified upon change and issued with the latest version of the specification.
Whilst the specifications above outline our recommended requirements, we would suggest that you contact the Customer Success team who will advise and assist, should your environment not be covered by the above.

For further information regarding technical specifications and requirements please contact
November 2019