This Communication e-learning course looks at all aspects of communication; what it is, the barriers of communication and the communication process.
By taking this course, you’ll be able to recognise the importance of effective communication.
At the end of the course, trainees will be able to:
- Deﬁne communication
- Sequence the key steps of the communication process
- Identify common barriers to effective communication
- Differentiate between effective and ineffective communication
- Appreciate the different methods of communication
- Recognise the importance of tailoring your communication to the receiver
- Take action to refine your message
- Distinguish between the 7Cs model to improve your communication
Format: Interactive | Course Duration: 40-45 minutesDownload the course description here »